Terms and
cancellation.

Who we are

CorporateKin is a United Kingdom business, run as a sole trader. Email: escalations@corporatekin.com. Our trader name and geographic address are being added to this page and will appear here; until then we give them on request. We are not VAT registered, so no VAT is charged.

Prices and delivery

Prices are in pounds sterling and are the price you pay for an order to a UK address: UK delivery is included. We are not VAT registered, so no VAT is added. Delivery outside the UK is £6.95 for the first item and £2.50 for each item after, shown before you pay. A parcel entering your country may attract import VAT, duty and a carrier handling fee, which you settle with the carrier or customs.

Making and sending

Everything is printed to order after you pay, by Printful. We deliver within 30 days of your order. UK dispatch is in 2 to 5 working days and elsewhere in 5 to 10 working days, then transit. If we cannot deliver within 30 days we will tell you, and you can cancel the order for a full refund.

A tracking link is sent where the carrier provides one.

Cancelling an order

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. If you ordered more than one item in one order and they are delivered separately, the 14 days run from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last item.

To exercise the right to cancel, you must inform us (escalations@corporatekin.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the model cancellation form below, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you any goods supplied, or (if earlier) 14 days after the day you provide evidence that you have returned the goods.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, at the return address we give you when you tell us you are cancelling, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

We will bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model cancellation form

(Complete and return this form only if you wish to cancel the contract.)

To CorporateKin (escalations@corporatekin.com):

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate.

Faulty or incorrect items

If an item arrives faulty, damaged or not as described, tell us at escalations@corporatekin.com and we will refund or replace it at no cost to you, including the postage. Your legal rights under the Consumer Rights Act 2015 are not affected: you can reject faulty goods within 30 days of delivery for a full refund, and after that you are entitled to a repair or replacement, or a price reduction or final rejection if that does not work.

Questions and complaints

Write to escalations@corporatekin.com. We aim to reply within two working days. How we use your data is set out in the data handling policy.